1. Customers make a refund request no later than 3 days before the training by informing the participant’s name, proof of payment, training that did not participate, telephone number, email address, account refund information (bank, account number, branch office) to firstname.lastname@example.org or order whatsapp to +62 89 9999 7867.
2. Cancellations made less than 3 days before the day of the training, cannot be processed for a refund.
3. Transfer fees will be deducted if the refund is made to other than the BCA bank.